FAQ

Have Questions? 

Click on some of the most frequently asked questions below to see if we have your answer.

Where are located?

We're located in Uganda, Kampala. We do home deliveries within 1 to 3 days maximum. 

What do I need to make my order?

You can order from us by filling out the form on our website; you'll get a notification from our team to schedule delivery as soon as possible.

When can I receive my order?

Usually, the processing time depends on your chosen shipping method; if you have selected priority shipping, you'll have your order processed first. If you have selected standard shipping, processing the priority ones will take time, and we will deliver them.

Is there a delivery outside the country?

At the moment, we only deliver inside Uganda.

I want to order large quantities (wholesale). Is there a discount?

The store offers a delivery service for large orders and a discount of 10-20% on certain products. You can contact us directly via the contact page and inquire about the quantities.